Frequently Asked Questions

Yes, absolutely. Every piece of apparel featured on APIKCRAFT is sourced directly from master artisans and traditional craft clusters in the Kachchh region of Gujarat. We are committed to maintaining the absolute historical integrity of authentic Bandhani (tie-dye), hand-block printed Ajrakh, and traditional Batik patterns.

Slight irregularities in print registration, minor color bleeding, or small variations in tie knots are defining hallmarks of genuine, human-made heritage textiles. Because our products are hand-dyed and block-printed using traditional methods rather than mass-produced by machines, no two pieces are identical. These features represent the unique soul of the artisan's craft rather than structural flaws.

Because we use organic, artisanal processes and natural dyes (especially in our Ajrakh collections), we strongly recommend dry cleaning for the first few washes to preserve color structural integrity. For subsequent care, gently hand wash separately in cold water using a mild, pH-neutral liquid detergent, and dry in the shade. Never wring or bleach handmade garments.

We accept all major credit and debit cards (Visa, Mastercard, RuPay, American Express), Net Banking channels across major financial institutions, Unified Payments Interface (UPI), and authorized digital wallets. All transactions are securely processed through our certified payment gateway partners.

Orders can be modified or cancelled within 24 hours of placement, provided they have not yet entered our fulfillment and dispatch cycle. To request an edit, please immediately email our support operations desk at [email protected] with your unique Order ID in the subject line.

All orders are packaged under strict quality control standards and shipped directly from our central fulfillment hub in Bhuj, Gujarat. Domestic shipments across India typically arrive within 5 to 7 business days from dispatch, depending on regional courier access points.

Yes, we ship our heritage collections globally. International transit times vary depending on regional destination metrics and customs clearance protocols, generally averaging between 10 to 14 business days. Please note that destination import duties or local taxes are the responsibility of the buyer.

Once your order enters the courier network, an automated dispatch notification will be transmitted to your registered email address and mobile number. This notification will include a unique tracking link and airway bill (AWB) number so you can track your package's transit status in real time.

We want you to love your pieces. If there is a legitimate sizing issue or an explicit transit damage item, you can initiate a return or exchange request within 7 days of delivery. The item must remain unworn, unwashed, unaltered, and preserve its original tags intact. For complete details, please review our comprehensive Return & Refund Policy page.